Below is a great story about customer service.  Please give it a read and tell us what you think.  GREAT SERVICE IS A CHOICE   No one can make you serve customers well. That’s because great service is a choice. Have you taken a taxi ride recently? Well, I was told a wonderful story aboutRead More

“Individual commitment to a group effort—that is what makes a team work, a company work, a society work, a civilization work.” Vince Lombardi This is why each and every person in the company is vital to the success of the Young Automotive Group. This follows right along with our Think Young Commitment of Work together-RiseRead More

Reading and self improvement is a great investment.   Sometimes it is difficult to figure out what to share with all of you. I am very curious to know who all of you are so I know how many are really paying attention to the YAG dashboard. I hope I am not just talking to myself, but heyRead More

​Please take a moment to either watch this short youtube video or read the following article.  It is about Johnny the Bagger and how his customer service transformed a store. Please comment or share your thoughts after reading this story.  Video link: https://youtu.be/qOZPlt3Ha0Y A motivational speaker at the convention shared the story of “Johnny theRead More

Good morning to you all and good new week. 2nd week of the year. How are you doing on your goals and dreams? I know it is hard with all the distractions, changes, obstacles, interruptions and just life in general to stay focused and on track. No worries…..you can always get back on track ifRead More

Good morning and welcome to a new year 2016. I trust you have thought about and hopefully put down in writing what you would like to accomplish this year. This is what I would like to share with you this week. Creating you and your direction and achievement whatever that may be for you. ThisRead More