morning ponderings

Morning ponderings:   Good morning to you all. Here we are, November, Wow…the months just keep flying by. This morning as I have pondered what I could share with you all, my mind went to what the magic is?   What is the magic for…..success, health, wealth, family, relationships, or happiness. Maybe magic is the […]

9 commandments to leading

I thought this article was worth sharing. I think it needs to be read a couple times to get the full effect. I would admonish all leaders and those that want to be leaders to read it twice. There is some good but hard principles to learn here. Tell me what you think. Dave Anderson […]

Every day

“Every day at every Ritz-Carlton, employees from every department worldwide, gather for a 15-minute meeting — called “the lineup” , where they review guest experiences, resolve issues and discuss ways to improve service. The meetings revolve around a heroic performance of a Ritz-Carlton employee know as the “wow story”.   Interesting, eh? What can we…..what […]