Like we did a couple months ago with Phone Pops we are now going to do with Lot Pops.
What is a LOT POP? A Lot Pop is a training exercise when you are practicing taking a lot up and doing the first and CRUCIAL steps of the sales process. First Impression, Meet and Greet, Build Rapport and Investigate. This process should take at least 3 minutes. I have assigned each one of our sales representatives a sales manager that will hold the lot pop. It might be good to call and schedule your lot pop. Managers will give constructive feedback in person and an email will go out to management as well.
This is training exercise and a great opportunity for us to WORK TOGETHER AND RISE TOGETHER. Take this opportunity to get to meet and know your fellow employees here at Young Automotive and the amazing talent that we have.
A few of the things they will be looking for is using the script, attitude and energy, appearance, time, rapport questions, control of the conversation and use of either or questions.
Here is the assigned list: