Great Service is a Choice

Below is a great story about customer service.  Please give it a read and tell us what you think.  GREAT SERVICE IS A CHOICE   No one can make you serve customers well. That’s because great service is a choice. Have you taken a taxi ride recently? Well, I was told a wonderful story aboutRead More

Eagles for 2016

First Congratulations to all those sales professionals that have hit the 180 Eagles mark for 2015!  This is a great accomplishment and deserves the recognition it is.  Great Job!!! 2016 we will be moving this mark to 200 units sold for the year.  As we continue to strive and grow this mark should be inRead More

what makes a team work

“Individual commitment to a group effort—that is what makes a team work, a company work, a society work, a civilization work.” Vince Lombardi This is why each and every person in the company is vital to the success of the Young Automotive Group. This follows right along with our Think Young Commitment of Work together-RiseRead More

Investment advice

Reading and self improvement is a great investment.   Sometimes it is difficult to figure out what to share with all of you. I am very curious to know who all of you are so I know how many are really paying attention to the YAG dashboard. I hope I am not just talking to myself, but heyRead More

The Bagger Story

​Please take a moment to either watch this short youtube video or read the following article.  It is about Johnny the Bagger and how his customer service transformed a store. Please comment or share your thoughts after reading this story.  Video link: A motivational speaker at the convention shared the story of “Johnny theRead More

December YAG Cup – Young Ford

​Congratulations goes out to Young Ford for winning the YAG Cup for December! This was a very close run but at the end of the day Ford takes the Cup by a slim margin! Congratulations Ford team.  The cup will go up next time in February.   ​


Good morning to you all and good new week. 2nd week of the year. How are you doing on your goals and dreams? I know it is hard with all the distractions, changes, obstacles, interruptions and just life in general to stay focused and on track. No worries… can always get back on track ifRead More

End of Year Sales Spiffs

​Hello All Sales Professionals!! First I hope you all are memorizing our Mission Statement  We Take Pride in Delivering an Exceptional Customer Experience while Generating a Fiercely Loyal Following that Loves to Think Young! Now for the good stuff!  End of YEAR SPIFFS! Congratulations: Stewart at Young Ford for Top Sales person with 12.5 TravisRead More

Dark Energy

Good morning and welcome to a new year 2016. I trust you have thought about and hopefully put down in writing what you would like to accomplish this year. This is what I would like to share with you this week. Creating you and your direction and achievement whatever that may be for you. ThisRead More