Opportunity by Berton Braley   With doubt and dismay you are smitten     You think there’s no chance for you, son? Why, the best books haven’t been written     The best race hasn’t been run, The best score hasn’t been made yet,     The best song hasn’t been sung, The best tune hasn’t been played yet,     Cheer up,Read More


Trust is a very strong and integral part of the YAG culture. Here are some ideas to help build trust and strengthen our culture of trust in our business, your department and within yourself.   Behaviors that can help fill your reservoirs with trust:   -Say what you mean, and mean what you say  Read More

Come together

Come together     “Coming together is a beginning; keeping together is progress; working together is success.”     -Henry Ford.   Just something to think about over the weekend. Working together as a whole creates Optimum performance. What are your thoughts on creating the optimum performing team?   Have a great weekend. sysr  

Can do

Top of the morning to you all, It is such a wonderful thing to work, learn, grow and achieve with so many great people. I really enjoy the quote below because many of you are where you are because of your attitude about yourself and what you can do. Many of you can achieve soRead More

musings on You

You are amazing. You are one of a kind. There is no one like you and one of a kinds have un calculable value. How often do you forget this one truth? You are one of a kind and invaluable to all around you. You have many talents, strengths and abilities that are unique only to you.Read More

Ritz Carlton Customer Service

At The Ritz-Carlton Hotel Company, L.L.C., "We are Ladies and Gentlemen serving Ladies and Gentlemen." Ritz-Carlton Motto "Stuffed Giraffe Shows What Customer Service Is All About" –Chris Hurn, HuffingtonPost.com The Ritz-Carlton continues to create customer service experiences that distinguish its brand, grow its loyal fan base, and improve employee autonomy. Chris Hurn describes a Ritz-Carlton customer serviceRead More


“Without leaps of imagination or dreaming, we lose the excitement of possibilities. Dreaming, after all is a form of planning.” -Gloria Stieinem   The possibilities are huge at the Young Automotive Group and in each one of you. Where ever you are and whatever you do, you can be better, you can become the bestRead More


Meditation is simply about being yourself and knowing something about who that is. It is about coming to realize that you are on a path whether you like it or not, namely, the path that is your life. Meditation may help us see that this path we call our life has a direction; that it isRead More

History and Culture

A little history of the Young Automotive Group and other things. I think looking back at history is an indication to the start of the rich Culture you are all apart of and help to live, create and grow.   We use to produce a quarterly magazine called “Olsen’s Chevy times.” This comes from the JuneRead More