We are going to start a new round of POP training. This time we are going to focus on the Vehicle Walk Around. Please feel free to use a NEW VEHICLE or a USED VEHICLE. Please see attached assignments and grading. Also please make sure sales managers get the feedback and that the sales representative also gets it as well.
Here are the key points that should be looked at during the walk around:
Energy and Enthusiasm
Use of FAB
Engagement in process and helping the person take mental ownership
Again this is something we do to GET BETTER. Please take it as an opportunity to improve and get better at what we do! Deliver the BEST POSSIBLE buying experience for our VALUED CUSTOMERS!