“Individual commitment to a group effort—that is what makes a team work, a company work, a society work, a civilization work.”
Vince Lombardi
This is why each and every person in the company is vital to the success of the Young Automotive Group. This follows right along with our Think Young Commitment of Work together-Rise together, Engage and support, Trust and Loyalty and Value.
With everyone’s commitment to these and the YAG mission statement….We really can take Pride in delivering an exceptional customer experience while generating a fiercely loyal following that loves to think Young.
Great companies have everyone and I mean everyone, On Board with every customer interaction being delivered with exceptional service. Are you on board?
Who do I mean as customers; It is everyone we interact with during the day……the retail customer, the wholesale customer, each other as associates, vendors, manufacture reps, anyone and everyone should receive the same exceptional treatment.
Are you committed to delivering this to everyone?
Something to think about this morning. Go do Great things and deliver an exceptional experience to everyone.
sysr
It had indeed been an exceptional experience working with the Young Automotive Group this last 23 years! I love our Young family, and the opportunity to grow with them!!
It has been my pleasure to be back with YAG for almost 5 years. For those who may not know I have been in 4 different stores in that period of time, most recently at the Young Auto Mall. I am amazed at the consistency of excellence that is required in all of our stores. The YAG culture is ever evolving as we continue to grow. Some of the finest and most talented people I know are employed by YAG. If you would like to see first hand what I speak of watch Mike Capron, Jake Talbot and their outstanding team. Mike lives by the 10 foot rule and customer satisfaction is one of his many attributes.