Sales Training Program – 2016 Round 2 will kick off on Monday April 11th at 8AM. Please mark your calendars and share these dates with your teams. As usual, all titles are invited to attend (regardless of department) and a video/web conferencing URL will be provided for remote attendees the Friday before in a separateRead More
Young Dashboard Website
You in Young
Have you heard about the new ‘best practices’ page called You in Young? It is a new forum where employees across all locations and departments can submit short bite sized stories or experiences that enhance the customer experience. Are you noticing a co-worker that does something beyond the norm to deliver an exceptional customer experience?Read More
Customer Service Training – Starting Thursday, February 25th
The 2016 Customer Service Training sessions will kick off on Thursday, February 25th. Please mark your calendars and share these dates with your teams. As usual all titles and all departments are invited to attend. Video/Web conferencing invitations will be sent out before the training for remote attendees.
2016 Sales Training Program Kickoff – January 11th
The 2016 Sales Training Program will kick off on Monday January 11th. Please mark your calendars and share these dates with your teams. As usual, all titles are invited to attend (regardless of department) and a video/web conferencing URL will be provided for remote attendees the Friday before in a separate email invitation. We areRead More
Sales Training Program – Updated Training Dates
Please note updated Sales Training Program dates. The following two training dates will take place during November at the Avis upstairs conference room located at 3079 Wall Avenue, Ogden, Ut 84401: Mon., Nov. 9: How to Understand and Sell The Lease with Mike Pappadakis Mon., Nov. 16: Delivering Gold Standard Customer Service
Red Tag Roundup is Coming!
The Red Tag Roundup is coming next week. Over $200,000 in Red Tag savings!
DATE CHANGES-Sales Training Program
Sales Teams, Please be advised of the following date changes for the Sales Training Program: Mon., Sept. 21: 8:30-8:45 am Red Flag Roundup Kickoff | 8:45-9:30 am Practical Sales Clinic-Curtis Groft Mon., Oct. 12: Stand Out and Stand Tall-Business Ethics That Last Mon., Oct. 19: How to Understand and Sell The Lease-Mike Pappadakis Mon., Nov. 2: Delivering Gold Standard Customer ServiceRead More
Changes in YAG-Parts Department
Work Together to Rise Together! A few changes in the Parts Departments to be aware of. Kelly Lane, from Young Chevrolet, has been promoted to Parts Manager at Young Ford. Clyde Pierce, a staple in the Parts Department, has joined the Fleet/Commercial Team as a driver. Chase Anderson and Nick Egidi, from Parts Support, have been promoted to Parts Sales at Young Chevrolet. It’sRead More
Tips on Teamwork
"Coming together is a beginning. Keeping together is progress. Working together is success." -Henry Ford Let’s Work Together to Rise Together! Share your favorite quotes and articles on teamwork in the comment section below. Here are two articles we found this week: "Signs Your Team Is Too Strong For Its Own Good" -J. Grenny, Harvard Business Review "We talkRead More
The Power of Video
Laura Madison, National Director of Sales for Alan Ram’s Proactive Training Solutions and founder of LauraDrives.com, joined Monday’s Sales Training Program remotely and covered social selling best practices. Laura focused on the importance of using video to create connections and covey excitement. Read more at, "Effective Video For A Dealership Is As Close As Your Smartphone-LauraRead More