A touchstone is a small rock containing silica that was rubbed against a piece of gold or silver to test its degree or genuineness. We have identified six touchstones in the YAG to rub against all we do to see if they make the test of what is right and ethical in our transactions and our work efforts.
Work together rise together
We call these our core values or for this article touchstones. As we go about our day and interact with each other, with our customers, with vendors or any communication or transaction… do you grade or check yourself against these touchstones. Think of the words you use or the actions you take with all others….do they rub against these touchstones and prove that what you are doing is golden and true? Or does the touchstone reveal inconsistencies or falsities that expose us to being less than what we are or should be. I would admonish us to memorize these touchstones as well as our YAG mission statement and let them be a guide to our continued quest to be the best in the industry and always providing our customers with an exceptional experience.
Thank you for all you do for the YAG and our customers.
In Hoc signo vinces
Spencer Young SR